Renee Martin

Review of Sandestin Beach Hilton

Could not wait to get there. An entire group of wo...

Could not wait to get there. An entire group of women from my charity group saved to go as a retreat. We were told of the lavish rooms, amazing pools, scenic views and relaxing atmosphere. Only to get there and our rooms be DIRECTLY over a completely empty pool and unusable pool, with round the clock construction. Saws, Sanders, mixers for concrete. Music played by construction crews. We couldn't even open our balcony door to sit and do morning devotions, soak up the beach air, or even conversate. We called three times to finally have them haulted at 8pm only to be woken up again by more sanding and electric mixers etc at 6!!! Am!!!! When we called to place the reservation, it was completely deceitful and misleading to not inform us of the pool maintenance and the entire atmosphere that was affected by this. No one mentioned it and it provided four different families that went with us (as I'm sure countless others) with our first and LAST impression of what the Hilton had to offer. I would suggest asking any and all questions before booking. No question would be a stupid. We wish we would have asked if the trip would be ruined by constrution since they clearly dont inform you of this. We did bring this to the attention of the hotel who on every occasion seemed WE were annoying THEM. consider another, nicer, upfront and honest, enjoyable and relaxing getaway.