C

After talking with several HVAC companies my husba...

After talking with several HVAC companies my husband and I decided to go with Airwest. We liked Dave and he seemed very helpful and knowledgeable. We didn't have central air in our house, so we had to get the duct work replaced, a new furnace, and an air conditioner. When they were all done and it was time to plug in the AC unit, it was discovered there was a problem with our electrical panel. Dave recommended we replace it, but said there was a work around and he would have his guy come out to give us a bid and do the work around so that we could at least get our AC running. He also asked for the final payment since they had completed the work. Like an idiot, I trusted him and gave him the final payment. I waited a few days to hear from him or the electrician and didn't hear anything. Then I called him, and 3 days later I had not heard back. I called again and 2 days later still hadn't heard back. I called him a third and fourth time and never heard from him. He got his money, why care if I have a shiny new air conditioner I can't use and its 94 degrees outside.

David finally got back to me and they fixed it so we can use our air conditioner. So now I am a happier customer with a cool house.

Comments:

No comments