I ve been to more than 15 escape rooms all around ...

I ve been to more than 15 escape rooms all around the world, but this one was so bad. Puzzle could be more streamlined, all the locks are stuck and need force to use, the clues (help button) were really bad and provided barely any help. The operator ignored us as we rang the help button for 10 minutes before getting a response.

Most of the actual clues have a no touch sign on it, but you actually have to engage with it to help you solve the puzzle. They absolutely need to highlight that, because we spent so long thinking it s not part of the puzzle and ignored it because of the introduction we got.