Michelle Peterson

Review of PrAna

Prana charged me $16 for the privilege of trying o...

Prana charged me $16 for the privilege of trying on a pair of yoga pants for one minute.
I ordered a pair of yoga pants from their website, was charged shipping (not surprising), and told my satisfaction was their biggest importance. When I tried the pants on, I realized they are made for Hollywood models, not real women's bodies. I put them back in the mailer, put the return label on the mailer, put it in the mail. 3 days later I received an email stating I was refunded $8 less than what I paid. When I contacted customer service, they stated that I was charged the return shipping, too.
So much for my satisfaction being important to them.
I will never, ever purchase clothing from Prana again. There is nothing ethical or yogic about that company.