sally njbrecycling

Review of Hotel Pennsylvania

Great location but hotel is appalling. Stayed ther...

Great location but hotel is appalling. Stayed there for 5 nights and was moved 3 times. Dirty brown water coming from the taps in 1st room. 2nd room 2 mice. 3rd room was much better and if we had been put in there on the 1st night there would be no complaints. Rooms are nothing like advertised. Queues and queues of people complaining. Some of the reception staff were extremely rude.This was our 4th time in New York and think it will be out last as this ruined our visit. I would avoid this hotel at all costs. Ive had to give 1 star as it would'nt let me post the review.