Came in and didn't want to sit downstairs bc our t...

Came in and didn't want to sit downstairs bc our table was near the door. What bothered me is when told there was available seating upstairs , no one escorted us up. When youre in the restaurant business you know that's unacceptable. I wnt upstairs and didn't know where to go. No host upstairs..the server was great...don't know his name-he mentioned it but i forgot. He was bald with grey hair and had a goatee..
Now, the food....it was just ok...nothing to rave about..but what can one expect for a 20.00 buffet..i know my standards are high bc I'm in the industry and i dine out alot...but there is alot of room for improvement here.