Andy Hong Review of Sandestin Beach Hilton
I had a unpleasant experience at this place. I res...
I had a unpleasant experience at this place. I reserved an ocean view room that was $400 per night. Since I was coming from different state, arrived at 12:30 p.m which was earlier than my check in time 4:00p.m. I did all my paper work and stuff first and they told me they will let me know once the room is ready. So left my number and looked around the area and spent time at the beach and came back to the hotel at 3:30. jennah, the hotelier told me the room is still not ready. I was totally understandable since it wasn't check in time. So we waited waited and waited. it was 4:30 bUT they said that room was still not ready and they don't know when it will be ready. We were all wet since we came back from the beach and they were letting other people check in but not me. So I complained to the manager told me there was nothing that they can do about it. We were the only Asian family there so I don't know if this is something to do with racism... after 4:45 they gave us random room that I didn't reserve. We just accepted their offer because my kids were shaking under the air condition.
This place is not worth a one star
DO NOT RECOMMEND THIS PLACE.
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