Kevin Kelly

Review of Humana Health Plan

Has had my membership mixed up with another member...

Has had my membership mixed up with another members for over a year now. They fix it and then mess it up again. I've even gotten an insurance card for this other individual in the mail. Can't online their Vitality Program because it has the other members name on my account and he gets credit for anything I put into their system. Customer service acts like they care, then they go so far and no results. Avoid at all costs!