Bryan Akins

Review of Spectrum Health Butterworth Ca...

Brought my wife back. The 1st time we were here it...

Brought my wife back. The 1st time we were here it was great. We are here a 2nd time because her symptom's have not gotten better. Kidney infection, UTI. This 2nd time waiting fAR to long uncaring wait staff in the hospital ER. My wife is in severe pain in here back is killing her because she is sitting. I have asked twice about this to the wait staff in the emergency room. 3 people who came after us. They were not worse they were actually walking,, they are already in the back. Saturday the 20th, we got here 9:15pm is now 10:45pm. Think one of the names was Evan. Main problem was the triage in the front. People in back were great. They just wouldn't listen to me. Wife was in pain because of the wheel chair. It was a new type. Just kept ignoring me. Not happy. They could have offered a different chair, or a place to ease her back pain. People in back very nice.