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Review of Sears Imported Autos, Inc.

My husband and I had just come from another car de...

My husband and I had just come from another car dealership and I, unfortunately, was not shining my brightest after the experience. Once at Sears, Mark greeted me and asked how he might help me, as I said I was not at my best and judged Mark before he even spoke to me. Once he said that he was actually going to buy the car we were looking at I was SURE this guy is just another stereotype. I could not have been more wrong! Somehow Mark won me over, turned my present moment into a positive experience and reminded me to trust that some people are actually as genuine as they present themselves to be. A class act - and an "A" player. We ended up buying the car, trading in our older Mercedes and gaining a new friend, and it turns out, Mark really was going to purchase the car. This is our 3rd purchase in 5 years with Sears.
Regarding the question below "What makes you most anxious about a dealership..." IT ALL MATTERS.