Alvin Khaw

Review of Shangri La Georgetown,Penang

The overall experience was good. However, i was un...

The overall experience was good. However, i was unable to the obtain the Golden Circle points for the dinner that i had because the waiter or waiters did not ask for the membership card upon making payment. Sadly, when I ask why there is no points been collected, the captain told me that I should have inform them before I make the payment. Which is interesting to me that I thought it should be the other way round rather than letting the customer do the acknowledgement.