The service of this place is horrible! Today I had...

The service of this place is horrible! Today I had an appointment at 4 pm, I arrived here at 3:50, then received a text and told me I have to wait outside , it is 93 hot, wait outside for almost one hour, no any further instructions, I have to go in, asked them what is going on, and no one knows what happened. No explanation, no apologize, some reception stuff are awful rude. I will call their patient relation office , see what happen. So be careful this place .