Catherine Murphy

Review of Kidz and Family Kare

Accompanied my mom and sister for my two month-old...

Accompanied my mom and sister for my two month-old neice s third appointment. This was my first time attending and was shocked by how unprofessional evergtbjng was especially scary for a pediatrician s office. We arrived at two (scheduled appointment time) and waited in the lobby for at least half an hour. When we were finally called in, the nurse (assistant?) didn t introduce herself and asked why we were there (even though at the previous visit, the doctor had told my sister to schedule this appointment). We responded that we were told to schedule the two-month appointment. The nurse took a look at her sheet and said Oh shots. Even though it was disclosed to this office previously, we were asked her birth weight and length, and everything was recorded on a handwritten, unofficial sheet almost like loose leaf. After taking her weight and length we were brought to the patient room and waited another half an hour for the doctor. When the doctor walked in (also didn t introduce herself), she picked up my niece (dressed in pink flowers), commented on how handsome she was, then corrected herself and said beautiful. She checked her ears and eyes, and used a tongue depressor on her. She threw the tips for the probes casually behind her into a trash can in the corner and missed. When we asked the doctor what shots she was getting, she said Hep-B, but that the nurse knew the other ones and that the nurse would be in soon to do shots and hemoglobin. She left, then the nurse came in and said she was getting D-tap, rotavirus, and pneumonia. We opted out of the pneumonia one because we could and we were already sketched out at this point. Another nurse came in, and gave her the rotavirus orally, without communicating with us what they were doing we had to ask. Then they gave her the D-tap shot, and all of them left. We sat in the room for ten minutes before my mom poked her head out and asked if we were done, and they finally said we could. When they went to make the next appointment, we said we d do it by phone and left. Of course we aren t going to because of our experience today.

Basically, no one introduced themselves, told us what was going on, or seemed to know what they were doing. I wouldn t leave your child in their hands.