I ordered online and went to pick up the order. I ...

I ordered online and went to pick up the order. I gave my name when I arrived and was told it wasn't ready yet. I proceeded to wait 15 minutes periodically asking if my order was ready yet and was repeatedly told no. When I asked to speak to the manager I learned that my food had been ready the whole time, the employees just didn't know where it was. Don't waste your time like I did. Friendly's just can't get their act together.