Vicki Poeschl

Review of Common ground healthcare coope...

My physician's office has tried to call regarding ...

My physician's office has tried to call regarding authorization for a CT scan. They have left two messages with no call back. I tried to call yesterday with no returned call. They have issues that disallow for timely communication with their customers regarding benefit coverage. Consequently, medical issues are not being resolved in a timely manner.

Today, the phone number for prior authorization questions doesn't work!