Estelle Long

Review of J&R Trading Corporation

I ordered the wrong part, but not only are these g...

I ordered the wrong part, but not only are these guys great value for money the service I received was juts brilliant I just wanted to say a massive thanks for the service you and your colleague provided. I was under pressure and stressed and the calm voice at the end of the phone changed my brain set and for that I commend you all, a very important interaction to have. I have worked in retail as well and its not always easy to be that person, especially nowadays when pressures and expectations are so demanding. I hope that work treats you well and realises the value in being human and looking after their staff because what I received the other day was how things should be. It could have easily of been a different story and for that I am extremely grateful, impressed and cant thank you enough for the efficiency and organised polite manner in which I received.
Sorry this is so long, but I believe recognition should be shown, and this is rare is business nowadays. So we'll done to you all.
The other side may need doing to so I will definatley order from you and try and make sure I chose the right part next time.
Kind regards
Estelle