As many bad reviews as this place has, I can't bel...

As many bad reviews as this place has, I can't believe it doesn't have more. I have literally never in my life seen any kind of medical practice run this way. Luckily I now have better insurance and will be able to kiss this place goodbye for good, but let me give you some of my greatest hits:

1. Went to see the Nurse Practitioner that seems to run the internal medicine side of things looking for a mental health referal. I had been up to Wellness card llc (the mental health part of the operation as far as I can tell) and didn't want to stay with them (another story) and asked for a referal to Kettering Behavioral health. I was told this would be no problem and in fact to call back in a week if I had heard nothing from Kettering. To make a long story short, multiple voicemails, and messages left with the front desk later, I finally went back to see her and asked what had happened. She then told me she had no record of my request for a referal...

2.)I have been to Welness Card LLC 4 times to see a psychiatrist. On not ONE of those occasions was my appointment even within an HOUR of my scheduled time. The time management in this place is horrible, the staff seems confused and constantly busy as if there might be some actual systemic problems with the way things work back there. Doctors make patients wait HOURS for appointments (on each occasion, at least 1 person was still in the waiting room who was there WHEN I GOT THERE. No, I'm not joking.

3.) I was prescribed a medication by a doctor there who only works at Wellness Card one day per week. I promptly went to the Pharmacy where I was told the medication would require "Prior Authorization" from my insurer, and that the doctor would need to fill out some paperwork and fax it to my insurance company to solve this. The pharmacy said they had contacted my doctors office and let them know about this. Two days later I call the pharmacy and we're still waiting for prior authorization. I called Wellness Card to inquire about the situation and they told me they couldn't locate my chart and would call me back as soon as they found it...

...That was 2 days ago. I could go on and on. The facility is in total disrepair, the staff is rude, the doctors have NO respect for anyones time but their own, and when you finally see them they give you maybe 10 minutes to explain why you're there, put you on some medication they decided on the spot is just perfect for you, and shove you out the door.

If you have the means, STEER CLEAR