D Bien Review of Hyatt Regency Maui
If I could give this zero stars I would. My girlfr...
If I could give this zero stars I would. My girlfriend is a property owner and to see the way she was treated made me feel sick for her. First off our first room did not have AC and the shower did not work. So they moved us to another room and that shower did not work. Time and Time again she had to tell them she was a property owner. We then went to the property owner update where she was informed she was not a member and a man named Erin had purchased the property with her. If you go here do not talk to Andrea Hague as she is extremely unethical. She insulted my girlfriend with several comments and then told her that what she bought in San Antonio cannot be used in Maui. Also telling her that her membership did not start until 2019. After we walked out because she did not come back for 20 minutes she kept calling her and basically harassed us. She then called her salesman who easily pulled up her information and told her she can use Maui and she is a active owner. After we found this out Andreas excuse was that the computers did not work. I will never stay here again.
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