Khalif Hocker

Review of Hyatt Regency Louisville

Great Hotel. The staff is first class!. I was in t...

Great Hotel. The staff is first class!. I was in town this past weekend of an event. The doorman greeted me with "hello sir do you need help with your bags' open the door for me and my wife an gave us perfect directions to our event. The front desk people were attentive and my check in was fast. I will tell you this, they have a doorman that is great I had to ask his name it is Brian Jackson. And I would tell you this guy was on it! when comes to customer service. He really man people feel welcome. I mean the other staff were good, but he stood out. The Hotel is close the everything once at the hotel food and entertainment is all walking distances. -