A beautiful location with really first class facil...

A beautiful location with really first class facilities with staff who seem to have wandered in from the 2 star guestguest house nearby. Having stayed at Rhinefield once before about 3 years ago it's such a shame to see how the standards have slipped. Our reservation was wrong and the receptionist simply shrugged and couldn't care less. The bar staff casually having a chat whilst surrounded by dirty tables still had time to berate a fellow guest who dained to use a clean napkin to clean his glassed after a sudden downpour outside. I could go on.

I have stayed in a number of 4 & 5 star venues around the world over the last few years, including others in this chain, and this location was one of the most disappointing.

That said the building was beautiful, like the backdrop from a photo shoot, the rooms were well laid out and well appointed and most of the food was reasonable. We have have just arrived on a bad day...