Took a Ladies Rolex watch in for repair that was p...

Took a Ladies Rolex watch in for repair that was purchased there in 2003 for 3000.00+. Had watch in once before for repair about 5years ago ( 500.00 ). Also purchased a diamond bezel for the watch from them for 1200.00 three years ago. Repair estimate came back at 1400.00+. When I told them I thought that was extremely high,they basically said that what the repairs would be. I then asked them what they would give me for the watch if I wanted to trade it in on another Rolex- they offered 1000.00 with the 1200.00 diamond bezel I purchased 3 years ago. So basically, they were saying the watch was worthless and the bezel was worth 200.00 less than what I paid for it. Extremely disappointed in Hal Martin's.