Medically my dog was ok but the organization, comm...

Medically my dog was ok but the organization, communication and consideration with both me and my dog were horrible. Long wait times even with an appointment and empty lobby. They told me the surgery would be the next day and they would call me before the surgery. They never called me and it turns out the surgery was the following day. That made my scared pet stay there an extra day. The didnt diagnos her lymes disease even though she had all of the symptoms and the aftercare instructions were very general and left me guessing. Different people told me different things about the proccess. I was very confused about the process. When i tried to explain this to reception they were rude and told me theres nothing they can do. Overall the staff is very inconsiderate and the communcation is horrible. I had no choice but to bring my dog because there is no other surgeon around but would never choose to come here