Dot Blu

Review of Centers for youth & families

My family has been with the center for nearly 2 ye...

My family has been with the center for nearly 2 years. We went there for outpatient treatment for my 16 year old. Initially the staff was mostly professional and caring. My child truly improved and their therapist and doctors
were great.
Somewhere around the 1 year mark that began to change. We decided to seek out patient services there for our second child who has specialized needs. This has always been challenging for us because quality mental health services for special needs youth aren't widely available. Initially we were hopeful and pleased when we began treatment with our child. However, high turnover in staff led to erratically changing therapist, which then led to a serious dip in the professionalism and care that we had seen in the beginning.
I believe that the commitment to the 'service' aspect of the center has been lost. Dismayed, that a place where my family once felt supported and safe to receive such important services has become another disappointing and honestly disheartening experience.