Karie Van Gompel

Review of Fox Valley Humane Association

I had to surrender some of my pets. I contacted th...

I had to surrender some of my pets. I contacted the shelter and they said that they would be able to take in my rats. I brought cages, completed paperwork, and never saw them again. They were never posted on the website, Facebook, or even Petfinder. I checked religiously for weeks, and they never appeared anywhere (meaning that they weren't even transferred to another shelter). I can only assume that they put them all down, even though they had fantastic personalities and were non-violent or bitey.

One of my coworkers got a dog from here and they had to return it a few hours later, the dog had kennel cough.