I tried to do my research before my trip. I was lo...

I tried to do my research before my trip. I was looking forward to the updated rooms and I was okay with construction. The room was just okay, some things were filthy! Like the wood floors, they kept turning my daughter's feet black black. We asked 3 times for someone to just mop the floor. We would leave so housekeeping could come and yet every day our feet were still black. It's a new floor and not carpet so it should've been easy to clean.. another thing that was a letdown is if you called the front you were lucky to get an answer. Like when I asked about the floors the first time, they just said okay and hung up! I had other questions about the hotel, like where things were, and they didn't answer again when I called back.. the hotel itself is all outside, to get to the rooms or pools. In my opinion they are charging too much money, especially when the hotel isn't done, and I don't see it being the kind of resort I was expecting even when it is.. It does have a view though!... It uploaded my photos out of order, they were in order from room to room to outside..