Purchased new car in 2018, and NEVER, received ho...

Purchased new car in 2018, and NEVER, received honest, exceptional services until 8/27/20. Marq Thomas (Assistant Service Manager) provide awesome customer service. Headquarters Nissan needs to work on employee retention. Spanky new staff since I visited 4 months ago. Prior visit was Dec 2019, and there was turnover of staff, and service advisor was not knowledgeable and didn t know what they were doing, not friendly and appeared to not want to be there. You can not built a relationship with a service advisor if there is a continuous change in service advisors. I always complete surveys after each visit, and was quiet pleased with this visit. I hope that Mr Thomas is there on next visit. Maybe new and current staff need to shadow Mr Thomas on how and what customer service is all about.