J

Worst dealership in the city, I would give them ze...

Worst dealership in the city, I would give them zero stars. To start, they don't clean the cars before they give them to you. I found SO MUCH cat hair in my centre console and a dirty eyelash curler under the passenger seat. They are scam artists. My engine blew after a couple months of purchasing a pre-owned accord, still under manufacturer warranty. Turns out a part on the engine was re-called and they didn't bother to phone me or change the part before they sold it to me. The oil burned off and I drove the car with no oil (how was I supposed to know?)
They tried to tell me this was my fault and demanded $8,000 for the repair. I had to fight with them to get it covered under warranty. They were going to need my car for two weeks, and offered me a free rental. I go to drop off the car and the insist that they don't have any rentals available for another week. I had to fight with them again to give me a rental free of charge on the spot. And to top it off?? They cracked my windshield in the process and wanted me to cover the cost of that too?
I complained to the manager after all was said and done. His response went something along the lines of "We are the busiest Honda dealership, if won't affect us if we lose you as a client."
WHAT?!?!?!

Comments:

No comments