3 years ago

Terrible terrible terrible. Waited an hour and hal...

Terrible terrible terrible. Waited an hour and half with my 4 year old son with a 102 fever, really bad dehydration etc he was burning up despite me giving him Tylenol I asked for ice packs and was told by the rude staff up front to please sit back down and wait to be called. I asked twice and begged for someone to see him 30 min into waiting then again at 1 hour of waiting, he was sweating & even had me take his shirt off. Finally we were called to triage and got the vitals taken, he had a fever still, his heart rate was high & they gave him Tylenol JUST to send us back out to wait for to be called again?! I left with him after being there for now almost 2 hours to bring him to UMASS to be immediately checked in & given IV fluids.Never go here if you have a seriously sick child.

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