I like the store itself just fine and have been sh...

I like the store itself just fine and have been shopping there for years.
But my salon experience ended up being horrible.
I asked for a pale yellow platinum color for my hair (over my natural light color and already bleached spots, so it should have been simple to get).
I left with white roots (before hand I had made it very clear I did not want white hair) and the rest a very ugly and too dark yellow.
Now I'll have to pay someone else, again, to fix their mess... Not only do I have hair that is both darker and lighter than I asked for, but now I'll have to damage my hair more to fix a problem that shouldn't have happened in the first place. Along with that, she created another problem where my roots are lighter than I want and I don't know how I'll even continue this hair in the proper shade.
They did a decent job on the person I went with at least. Unfortunately they made a mess of my hair and put me in a not so good position.
I would advise not to go to their salon, especially if you want platinum blonde done even half decent.
The stylist I had didn't even put the bleach on my hair in the proper order and should have known better.
I'm very disappointed and feel like she ruined what was nice hair and messed up on a simple request. On top of that, she didn't even acknowledge the mess she made of my hair. $130 something for someone to basically ruin my hair and leave me unsure of how to fix it.
I will never use their salon again.