STAY AWAY!!!

STAY AWAY!!!
Customer service is untrained, unhelpful and not all on the same page. I spent hours on the phone with them trying to get parts approved for my air conditioning, and after transferring to several different people finally got them approved. There was supposedly a note put in my file stating the approved parts. When I called the dealership to let them know, they called back after being told the parts were not approved and talked to a different person. The note was never written in my file, and the dealer was told that those parts were not covered. Parts that are clearly stated in the warranty to have been covered were being denied. The dealer was told they would not cover a condenser, but when I read the paperwork, a condenser is clearly listed as one of the parts that is covered.
Save your money. Do not go through the headache of getting this warranty. This company is terrible. They are classic scam artists who cover a few parts, but make you fight for them, and the parts needed to connect the parts that are actually covered are not covered. (I.E. They cover the condenser and compressor, but do not cover the hoses, lines, or even the bolts necessary to replace it.) Just imagine your insurance company paying to replace your roof, but not paying for the tar paper, nails or gutters. This warranty is a HUGE waste of money.