James Fiorelli

Review of Colorado Ski Country USA

Planned vacation around the 5th grade pass, and bo...

Planned vacation around the 5th grade pass, and bought $90 dollars worth of Gem passes last season. Super excited then....COVID. 5th grade pass was a bust. Just called regarding GEM passes, and they wont carry my passes for this year. I didn't even want a refund just updated ticket for this season. Not acceptable especially since I had no control of the situation. They were fine to take advantage of us and our MONEY!!!
BE careful this year purchasing GEM cards because with COVID who knows if ski resorts will shut down. Super upsetting knowing they are taking advantage of local skiers.