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amysueoshea

4 years ago

Attempted to make a hotel reservation at this Hyat...

Attempted to make a hotel reservation at this Hyatt through Travelzoo, and the Hyatt came back telling me there was no reservation on file, yet charged me anyway. I then made another reservation at a different hotel in New Orleans. I tried disputing the charges with my bank to no avail. Travelzoo didn't have a record of the reservation nor did the Hyatt when I called, yet I was charged for services not rendered. Buyer beware. These are not honest people.

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