Peter Theobald

Review of Downtown Honda of Spokane

The service was fine other than I spent over $500 ...

The service was fine other than I spent over $500 on routine maintenance and nobody even vacuumed my car which BTW I have a $6000 extended service package on.

Bottom line, you guys hosed me when you sold me this car. The benefits of the "extended service package" were totally misrepresented to me by your agent in the exhausting, high pressured closing process. The agent implied numerous things....that as I read the contract find to be untrue. Now despite a hefty downpayment I find myself $15000 upside down on a used car. The valuation at the time.of purchase was a fabrication. I'm 64 years old and never have I found myself in this position before.

I would NEVER recommend any of your shops to anyone.