I went down to Harrold Ford after being very disap...

I went down to Harrold Ford after being very disappointed in the service that Future Ford provided to me. The pushy sales tactics and lack of an attention span put me off.

I arrived at Harrold Ford and I was greeted by Kyle who happens to be the most easy going salesman I have met. He had a really good vibe to him. I explained that I don't like dealing with salesmen and he completely understood. We discussed that there would be no hoodwinking.

I eventually drove a very pretty Mustang GT Performance Pack 1. I fell in love with the car, we discussed our options on the car. I drove it and he allowed me to drive how I wanted, he didn't influence any part of the test drive. He didn't tell me to step on it like most salesman do.

The car was very pretty and had a few scratches but Kyle was very attentive and discussed with his manager on how we could get it resolved. Kyle and his team did such a good job through the whole process. This is the type of energy all dealerships need. Focus on your customers and not the numbers.

If any Ford executives or any Harrold Ford managers are reading this, you guys did an amazing job with the Mustang GT and with hiring Kyle.

Thank you for everything!