Natalie Elizabeth

Review of Local 183

Calling the benefits department is worse than call...

Calling the benefits department is worse than calling a government office. The wait time is ridiculous! For example 2 hours combined on 2 different calls. My husband has been a member for 6 years and being his wife I have been given no information or authorization to ask any questions about direct billing regarding dental and massages. I have been using these benefits for years. I provided all information necessary and was literally given nothing. What a waste of time. THE BENEFITS DEPARTMENT IS DISGRACEFUL. Just simply RUDE.

Regards,

Disgruntled members wife!