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Kylee Ochoa

3 years ago

Wish I could give 0 stars! This dealership doesn t...

Wish I could give 0 stars! This dealership doesn t even deserve 1! I used to love Toyota (leased 3 cars from them). Tried to lease another and the salesman did nothing but play games and try to sale basic models for a rip off price. Than, I decided to go to a ford dealership to look and ended up leasing an SUV for way cheaper and it had a lot of upgrades. When I turned my lease back in to Toyota they told me I Was good and wouldn t have to pay anything else but the replacement key in which was $150. Well I got a bill for $535 In the mail just for the car to go back on the lot!!!! I called a numerous amount of people from Toyota and Toyota financial in which nobody would help me! Customer service here is TERRIBLE! I will NEVER LEASE NOT ONLY FROM MARK MILLER, BUT I WILL NEVER LEASE A TOYOTA AGAIN. Be very careful when signing paperwork because they are snakes and don t go over any details with you, and rush you to sign. Also a warning against Toyota financial that the managers are rude and don t want to deal with you when you have an issue. If you are going to buy a Toyota, find your own financial institution.

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