R

Robert Gates
Review of Netgear

3 years ago

my husband bought us a Netgear WiFi VDSL/ADSL MODE...

my husband bought us a Netgear WiFi VDSL/ADSL MODEM ROUTER 12/30/17 and had it installed in march 2018. my husband has passed resently . the Netgear modem router has been over heating and shuting down daily. sometimes 3-4 times a day for the last 5 months. I have called and called and called being sent from one place to another mostly out of the country with no luck. we paid over $250.00 for this modem/router and it will be out of warranty in December. I am down to one paycheck and adaughter in college and need this item to run ourcomputers ,phones and other things. all I want is for them to respond and take care of this problem NOW!!!! Netgears customer service is one of the worst I have ever had to deal with< their is NO customer service.

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