Briana Kemp

Review of Prancing Pony Brewery Pty Ltd

A beautiful venue. Would be a great wedding recept...

A beautiful venue. Would be a great wedding reception location (if food service could be improved). My partner loved the cider/beer.

However, on the night we had dinner here, we didn't have a great experience. Firstly, our friends came as part of a car club. They had shared platters, but only 3 platters were put on their 5 tables rather than all tables (and they were told "to steal some from the others" by staff). Later the kitchen eventually brought out another platter when a car club member complained but only after he was told "that they didn't pay enough for each table to have a platter".

When it came to our food, as we hadn't ordered as part of the car club, we had good main meals. But our dessert pizza didn't come out, my partner had gone to the cashier and was told it was accidentally forgotten and would be out soon, it again didn't come out so my partner went back to the cashier. We were told that the dessert pizza was accidentally given to someone else and that they are now "sold out" of dessert pizzas, instead they will make us nutella donuts. My partner of course agreed - he loves nutella. Then again the nutella donuts didn't come out, my partner went back to the cashier to be told that the kitchen was now closed and they couldn't help us. They did in the end provide us with "money off" our cider that we were buying. But all in all the dining experience was lost for us.

On the same night, our son was riding on one of the few rocking horses they have in the dining area. These are very cute, however, one of them is quite unstable and numerous times kids had fallen off or tipped from rocking on the horse. One of those kids was my 3yo son. He was rocking on the horse when suddenly it tipped, hit his head on the concrete floor and he got stuck underneath it. Luckily, he was okay and we were able to take him for a walk outside to console him. The whole place heard it and looked, some even came up to ask if he was okay, whereas the staff didn't seem concerned and watched from a distance.

The atmosphere and style of the dining would of been amazing if it wasn't for the repeated mistakes, and the unfortunate rocking horse.