I just want to say that the concierge at this reso...

I just want to say that the concierge at this resort is elementary. They said that they booked us 4 seats on a snorkeling trip, but they actually only booked 2, so we had to get off of the boat and it ruined our whole trip. We haven t asked for a refund yet, but if they don t give us one I will be even more angered, and disappointed.