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Review of DirectBuy of Southlake

Full disclosure: I am an employee. However, I am a...

Full disclosure: I am an employee. However, I am also a customer. First of all, DirectBuy has THE most engaged, on-shore customer service representatives of any company I've ever shopped with. That is a huge plus. The next thing is, of course, the most amazing prices. For furniture, appliances, and household goods it's always 40-60% cheaper than Amazon's lowest price. DirectBuy is a HUGE bargain. The only downside is due to having so many vendors and items drop-shipped from vendors, the shipping is sometimes slower or faster; depends on the vendor. However, I find that the slightly less consistent shipping timelines is far far outweighed by the lower prices and best of breed customer suppert.