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Dana Lentz

4 years ago

I have rented from Lindsay Management for nearly 5...

I have rented from Lindsay Management for nearly 5 years at the Greens of Shawee. In those 5 years I have experienced 3-5 different "managers" who are miraculously more incompetent than the previous Manager . Be sure that anything that one of these managers communicates to you is also followed up with a written statement, as what is told to you and what is actually policy are vastly different.

One thing this group does right is take your money and often in error. In the 5 years I have lived here I have had duplicate automatic withdrawals of rent on three separate occasions. Just to do the quick math for you that is $2,700 of my money that was mistakenly taken from my account and only refunded 4-7 days later, in one case I had to initiate a dispute with my bank in order to retrieve what was rightfully mine. The last instance was the final straw; unfortunately it occurred one month after renewing a one year lease. Therefore, I inquired about my options (i.e. waive the early out fee (3 months rent, or go to month to month with no additional fee) and was told they were only authorized to let me be waived from auto draft so I could conveniently hand deliver my rent each month splendid!

The luxury amenities and free golf were appealing and ultimately the reason we chose to live here but the horrific management and customer service will ultimately be the reason we are accelerating our search for a home. If you want to find out why Manager, Luxury and Free are in quotations feel free to move on in, otherwise I recommend you drive on by. Wish someone would have pointed this out to me previously but the F Rating with the BBB says it all

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