Brandi Russell-Eastwood

Review of Omni Severin - Indianapolis

The service was SUPERIOR and OUTSTANDING, however...

The service was SUPERIOR and OUTSTANDING, however, the suite was a little disappointing. Trash was found under the end tables, shower had hair on the walls, the wood had cobwebs, the patio door would not open, the mattress was super bouncy, just not very cozy, etc. For the first get-a-way in 10 years from our kids, and given as a Christmas present to my husband, that was a little disheartening. Maybe should have picked have picked a different hotel for a first time get-a-way. But again, the hospitality was amazing and we did get a lot of rest.