My advice is not to work with these people. Go to ...

My advice is not to work with these people. Go to the place where the bill originated and work with them. They are the ones that turned it over for collection and they will work with you. Collection Agencies are horrible. They're hired to collect debts for companies and could care less about anything on the other end of that and let me tell you that money doesn't satisfy these people. My second piece of advice? Block their calls. I'll have a bad credit report all day long rather than have these agencies ruin my day and my life with their relentless calling.