Mr. ED who call his self a service manager is the ...

Mr. ED who call his self a service manager is the worst manager to deal with . He argues with the customer and has no customer service training what so ever. He feels like not fixing your car, he want fix it . I told him that the service department changed my headlight and now my head bumper is not completely fixed right , he argued with me that my car was hit and he wasn't going to fix it. Remind you he argued with me in front of other customers along with his co workers. Worst experience this early in the morning. I will never deal with this kind of service again. Ed you don't need to be a Manager.