Tkeyah Duke

Review of Taco Cantina

Horrible service. No longer offers water for free ...

Horrible service. No longer offers water for free and you must purchase water. Also, no longer offers a bowl for salsa and you must use small to go containers which are smaller than the chips creating a situation that isn't conducive for chips and slasa. The staff was rude including the owner Adolfo who spoke with me via phone. He tried to explain that the water was only 25 cents. I then explain to him that the cost is irrelevant it's about providing quality customer service. The customer should at least be able to have the option to get water without having to buy it. Owner Adolfo was very dismissive and doesn't care about customer experiences. This new cost effective model is going to cause you to miss out on customers. Taco places are a dime a dozen how someone is treated is just as important as the taste of the food.