On September 9th...

On September 9th...
Avoid the Emergency room at Medstar Franklin Square in Rosedale if possible. This was the worst hospital experience that I encountered in my life. Poor customer service, bad admitting process, short staffed, etc. My wait was unneccesarily long. Lack of communication. After waiting for over 5 hours to go back to a room, I was informed that there is a shift change and that the doctor will see me last..

Also, when I finally arrived in my room in er, the sheets were dirty with hair on them. The tech when into the closet and they were dirty as well. Smh

After getting settled into the er examination room. I was left in the room with no further communication from staff for over 45 minutes. I walked out to the nurse desk to ask for assistance. My nurse walked up and appologized and asked if I needed anything. I explained that I have been in the er for over 6 hours and how long before I see a doctor. She told me that there is only 1 doctor and there is currently a shift change. I waited for about an another hour and than requested the charge nurse. The charge nurse told me that I could leave and go to my primary care doctor next week.

THEREFORE, AFTER 12 HOURS IN THE ER, I NEVER SAW A MEDICAL DOCTOR.