patti ondrejko

Review of Safety Insurance

I was involved in an accident 5 days ago. I have y...

I was involved in an accident 5 days ago. I have yet to hear from my rep or given anyone at Safety a statement besides the number I called to start the claim. I have left 3 voicemails and no return calls On Friday at 9p I was emailed of my assessment and this morning emailed the check was being mailed to me. But the previous email stated they would be sending the check to the repair shop. I have yet to be able to find a shop let alone speak to rob my rep. So frustrated Don t know if my deductible is covered or how to start the process of a rental car. Not only has this been my first accident in 15 yrs the other guys insurance has called me 3 times checking in and getting information they need. And I have yet to talk to anyone at mine. How sad. As soon as this is done I m switching.