Veronica Montuenga Review of Santa Clara Marriott
A totally bland hotel, with a labyrinthine entry a...
A totally bland hotel, with a labyrinthine entry and ugly to rage. Room 303 was large, which does not explain the small size of the bathroom. To close the door you had to go to the bottom of the sink, to enter the shower you had to close the door or climb on top of the toilet. And the shower was so low that my husband had to wash his hair with his knees bent. It was an unworthy bathroom for a room of such a price. The only quality was the amenities. The mattress on the bed was totally sunken in certain places. The room had no extra towels, no extra blankets, no extra pillows. The coffee and tea set was bare and poor for a hotel in this category; although I must emphasize that when I asked the maid for more tea and more milk she left me a full bag. She was very kind. On the positive side highlight the reception service which was superb. And also the beautiful pool and the restaurant area.
Comments: