This "management" company is full of managers who ...

This "management" company is full of managers who are true garbage people. I'm not certain they know about customer service? Treat the residents like we're misbehaving students rather than residents who pay a lot of money for a subpar building. They like to give nicknames to the "difficult" residents, you know, the ones who ask for things to be fixed, like broken lights and stains in the carpet. Make fun of us behind our backs. Truly horrible. Their resident retention strategy is puzzling - people aren't going to stay because you put out a few bags of chips for the super bowl. They stay when the management office is supportive and nice, which in this case at One North of Boston, it is not. Live anywhere else!!