Overall very good. Your staff are not that nice o...

Overall very good. Your staff are not that nice or helpful to be honest. When I went to the lounge on 24 to do some email and work I had a Starbucks coffee with me. Your staff said I can not bring the coffee in and had to finish it first. Also every morning looking for any driver your people up front were very unhelpful. I had to do it myself. So not a world class experience. In the bar I had to find someone to order a drink but gave up and went to another bar outside your property. In the morning breakfast it was very difficult to get help you expect everyone to use the buffet. Stay at a Ritz if you want to see world class service.